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Tuesday, August 31, 2010

US Government, Meet Sitty June

Now, I am sure when the government recieved my passport application a mere 6 weeks ago, they assumed it was normal and would be processed like every other one. As many of you know, that did not happen.

So yesterday, on a hotter than hell Monday evening, I met some angels and some just one more stupid rep from the passport agency call center. Theresa told me I could get an appointment and hopefully get my passport same day. Oh well thank you Theresa, as that is not what George told me last Thursday. She puts me through the automatic "make your appointment" machine, when I realized the next available appointment in 10:30 am on Wednesday. No can do, as I have a flight in New York at 6:10 p.m. Fear not, Theresa told me to call back so I could speak to an appointment specialist, (I wonder what her salary is...). So I call back and speak to GiGi, who proceeds to tell me that I should take the Wednesday appointment.

GiGi: "Well, how long does it take for you to drive to New York?"
Me: "About 4 hours"
Gigi: "Well, then you need to be at the airport at four, so you leave here at noon and the appointment is 11:30"
Me: "Not gonna happen. Let me talk to the specialist (DUMBASS!)"

Finally specialist sets me up with an appointment at 10:30 on Tuesday morning. Oh gracias Angel #2.

Tuesday morning, in walks Angel #3. I can't mention her name, but a worker in our Congressmen's office calls me. Why did she call you may ask? Because my grandmother, Sitty June, refused to let her baby granddaughter miss her flight and lose out on probably 1000 dollars. She and my Aunt Jay called into the office. So here I am, 10:00 am on Tuesday when the congressman's office is calling me. They tell me they are calling ahead to Boston and will call the Charleston office to see what's been going on. Um, thank you!

I get to this passport agency at 11am and people know who I am, like I am a celeb (ok, I don't they go to passport agencies to get passports like normal people, but whatever). So I fast track through the lines and get to Arthur. Now, Arthur has not been informed that I am "special", when he calls his manager over because I refuse to leave without getting a passport later this afternoon, dude set him straight. A couple of random documents and signatures later and I have a claim number to pick up the sucker at 4 p.m.

To say I wanted to jump throught the bullet proof glass and start hugging people is a serious understatement.

Needless to say, after a coffee, a panini in Starbucks and a $35 mani/pedi, I returned to pick up that dark blue booklet and contemplated stapling it to my forehead. Let's just say I will be triple checking my bags tomorrow before I depart on the car ride for New York.

In other news, Alyssia has now added ten years to her life because this problem has been solved.

So, US Government, messed with the wrong family, did ya?

XO

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